COSENG owner support,
all in one place.
Find your product to get the right manual, setup and mounting guides, troubleshooting, and warranty registration — straight from the people who make it.
Find your product
Choose the model printed on your unit or box to open its support page.
Choose your product
Open your product's support page for its manual, specs, setup guide, controls, troubleshooting and warranty.
Heatune 926
Wall-mounted outdoor / indoor infrared heater with remote.
Heatune 927
Wall-mounted outdoor / indoor infrared heater with remote.
More products coming
Support pages for the rest of the COSENG range are on the way.
Everything you need as an owner
Pick a topic, or open your product page for model-specific guidance.
Manuals & specs
Download the full trilingual (EN/DE/FR) user manual and specifications for your model.
Find your manual →Setup & mounting
Mount the wall bracket, hang and lock the heater, set the 180° tilt and power on.
View setup steps →Troubleshooting
Quick fixes for power, heat, the remote, weather/IP65 and breaker questions.
Troubleshoot →Warranty & parts
Register your heater to activate coverage, and request a remote, bracket or hardware.
Register now →Equipment built to last, backed by people
COSENG has engineered automotive and heating equipment since 1998, shipping to more than 60 countries.
Register your product
Registering activates your warranty and lets us reach you about safety updates and spare parts. Takes about a minute.
Activate your coverage
Keep your purchase on file so claims are fast and hassle-free.
Easier parts & service
We'll already have your model on hand if you ever need a remote, bracket or support.
Important updates
Get notified about safety notices and usage tips for your model.
Your details are used only for warranty and support. [Warranty terms & period — to confirm]
Talk to a real person
Our team is glad to help with setup, parts or anything else about your COSENG product.
Email support
The fastest way to reach us. Include your model and a photo if something's wrong.
support@cosengauto.comTypical reply time — to confirmSpare parts
Need a replacement remote, wall bracket or hardware? Email us with your model.
Request a part →Phone / WhatsApp
Prefer to talk it through? Reach our team during business hours.
[Phone / WhatsApp — to add]Number & hours to confirmLoving your COSENG?
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